Emotional Intelligence in Health Care: A Key to Elevating Quality of Health Care and Service Efficiency

The program is designed to enhance health service providers’ awareness of the impact of emotions on actions and reinforce the significance of emotional intelligence in elevating patient care quality. It emphasizes acquiring appropriate interpersonal skills and influence for effective patient-centered care delivery and understanding the role emotions play in job performance and productivity. The program concentrates on augmenting health care workers abilities to foster positive interactions with clients, demonstrate empathy, and efficiently communicate essential information regarding family planning, maternal and child health, and infectious diseases.

What You'll Gain